Privacy Policy

Last Updated: November 3rd, 2016

Collection of Information

  1. Information you provide to us

We receive, store and process information, including personal information, that you make available to us when accessing or using our platform and services. Examples include when you:


    • fill in any form on the platform, such as when you register or update the details of your user account, or when you supply ID and other verification information;


    • access or use the platform, such as to search for or accept bookings, pay for services, book or pay for any associated services that may be available, post comments or reviews, or communicate with other users;


    • link your account on a third-party site (e.g. Facebook) to your BOATIFY Account, in which case we will obtain the personal information that you have provided to the third-party site, to the extent allowed by your settings with the third-party site and authorized by you;


    • communicate with BOATIFY; and


    • share information with another member of the BOATIFY community



  1. Information We Collect Through Your Use of Our Services

We also receive, store and process information, possibly including personal information, when you access or use our platform and services, including but not limited to:


    • Mobile Data

When you use certain features of the platform, in particular our mobile applications we may receive, store and process different types of information about your location, including general information (e.g. IP address, zip code) and more specific information (e.g. GPS-based functionality on mobile devices used to access the platform or specific features of the platform). If you access the platform through a mobile device and you do not want your device to provide us with location-tracking information, you can disable the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.


    • Contact Information

You may use your contact information, such as your email address and phone number to create or customize your account or to enable certain account features, for example, for login verification. If you provide us with your email address or phone number, you agree to receive emails to that email address or text messages to that phone number, as the case may be. We may use your contact information to send you information about our platform and services, to market to you, and to help prevent spam, fraud, or abuse.


    • Log Data

We may also receive, store and process log data, which is information that is automatically recorded by our servers whenever you access or use the platform, regardless of whether you are registered with BOATIFY or logged in to your BOATIFY account, such as your IP Address, the date and time you access or use the platform, the hardware and software you are using, referring and exit pages and URLs, the number of clicks, device event information, pages viewed and the order of those pages, and the amount of time spent on particular pages.


    • Cookies and other Tracking Technologies

BOATIFY uses cookies and other similar technologies, such as mobile application and other device identifiers, on the platform. We may also allow our business partners to use their cookies and other tracking technologies on the platform. As a result, when you access or use the platform, you will provide or make available certain information to us and to our business partners.

While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application. We track your activities if you click on advertisements for BOATIFY services on third-party platforms such as search engines and social networks, and may use analytics to track what you do in response to those advertisements.

We may, either directly or through third-parties we engage to provide services to us, also continue to track your behavior on our own platform for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, as well as to enable you to use and access the platform and pay for your activities on the platform. We may also, either directly or through third-parties we engage to provide services to us, track your behavior on our own platform to market and advertise our services to you on the platform and third-party websites. Third-parties that use cookies and other tracking technologies to deliver targeted advertisements on our platform and/or third-party websites may offer you a way to prevent such targeted advertisements by opting-out at the websites of industry groups. You may also be able to control advertising cookies provided by publishers, for example Google’s Ad Preference Manager. Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on or about the platform – it just will not be tailored to your interests. In addition, if you disable cookies, you may lose some of the features and functionality of using our platform, application and services, as cookies are necessary to track and enhance your use and access.

Third-parties may not collect information about users’ online activities on the platform except as described in this policy.



    • Third-Party social plugins

Our platform may use social plugins which are provided and operated by third-parties, such as Facebook’s Like Button.

As a result of this, you may send to the third-party the information that you are viewing on a certain part of our platform. If you are not logged into your account with the third-party, then the third-party may not know your identity. If you are logged into your account with the third-party, then the third-party may be able to link information about your visit to our platform to your account with them. Similarly, your interactions with the social plugin may be recorded by the third-party.



Use of Information


  1. We use, store and process information about you for the following general purposes:

    • to enable you to access and use the platform;


    • to enable you to communicate with other members, including but not limited to by sending them messages or other information during the booking process of any services;


    • to operate, protect, improve and optimize the platform, BOATIFY’s business, and our users’ experience, such as to perform analytics, conduct research, personalize or otherwise customize your experience, and to provide customer service;


    • to help create and maintain a trusted and safer environment on the platform and services, such as detection and prevention of actual and potential fraud and other harmful activity, conducting investigations and risk assessments, enforcing our terms and policies, verifying the address of your listings, verifying any identifications provided by you (including by comparing the photo on that identification to another photo you provide to us), and conducting checks against databases and information sources (such as but not limited to public government databases) for fraud detection and prevention, risk assessment and harm prevention purposes. In this regard, we may do any or all of the foregoing with or without further notifying you;


    • to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;


    • to send you marketing, advertising, and promotional messages and other information that may be of interest to you, including information about BOATIFY, our services, or general promotions for partner campaigns and services. You can unsubscribe or opt-out from receiving these communications in your settings (in the “Account” section) when you login to your BOATIFY account;


    • to administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by BOATIFY or our third-party business partners; and


    • to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with Third Parties.



  1. How BOATIFY Uses and Processes User Communications

We may, either directly or through third-parties we engage to provide services to us, review, scan, or analyze your communications with other users exchanged via the platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research and customer support purposes. For example, as part of our fraud prevention efforts, the platform may scan and analyze messages and attachments to mask contact information and references to other websites. This helps to prevent fraudulent actors from asking guests to send them money outside of the platform, such as by bank transfer or other money transfer methods. We may also scan, review or analyze messages for research and product development purposes to help make search, booking and user communications more efficient and effective, as well as to debug, improve and expand product offerings. We will not review, scan, or analyze your communications for sending third-party marketing messages to you. We will also not sell these reviews or analyses of communications to third parties. We will also use automated methods to carry out these reviews or analyses where reasonably possible. However, from time to time we may have to manually review some communications. By using the platform, you consent that BOATIFY, in its sole discretion, may, either directly or through third-parties we engage to provide services to us, review, scan, analyze, and store your communications, whether done manually or through automated means.



Sharing of Information

Your personal information may be transferred, stored, used, processed and disclosed as follows:


  1. Parts of your public profile page that contain some personal information may be displayed in other parts of the platform to other users for marketing purposes or if you post content in a community forum or other features on the platform that are visible to the general public.



  1. When you submit a request to book a service, your full name and other personal information you agree to pass through to Third-Parties will become visible to the third-parties. We may also disclose parts of your public profile; other Member reviews of you; and any additional information you share with other members.


  1. When your request to book a service, we may disclose some of your personal information to third-parties. However, your billing and payout information will never be shared with another user.



  1. If you choose to provide a review of the provided service, your review may be public on the platform. Likewise, another member’s review of you as a service recipient or officer may be public on the Platform.



  1. We may distribute parts of the platform (including your listing) for display on sites operated by BOATIFY’s business partners and affiliates, using technologies such as HTML widgets. If and when your Listings are displayed on a partner’s site, information from your public profile page may also be displayed.


  1. BOATIFY may provide your personal information to their employees, to use and process your Personal information in the same way and to the same extent that we are permitted to under this privacy policy.


  1. You acknowledge, consent and agree that BOATIFY may access, preserve and disclose your account information and collective content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary (a) to respond to claims asserted against BOATIFY; (b) to comply with legal process (for example, subpoenas and warrants), including legal process associated with national security and law enforcement; (c) to enforce and administer our agreements with users; (d) for fraud prevention, risk assessment, investigation, customer support, product development and de-bugging purposes; or (e) to protect the rights, property or personal safety of BOATIFY, its users or members of the public.

We will use commercially reasonable efforts to notify users about law enforcement requests for their data unless:


    1. providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law; or


    1. we believe that providing notice would (a) be futile, (b) be ineffective, or (c) would create a risk of injury or bodily harm to an individual or group, or (d) create or increase a risk of fraud upon BOATIFY’s property, its members, the platform, application, or services (collectively, “Risk Scenarios”).


In instances where BOATIFY complies with legal requests for user data without notice to the user for the reasons described above, BOATIFY will use commercially reasonable efforts to notify that user about the request after the fact if we determine in good faith that we are no longer legally prohibited from doing so and that no Risk Scenarios apply.


  1. We may also publish, disclose and use aggregated information and non-personal information for industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.



Business Transfers of BOATIFY

If BOATIFY undertakes or is involved in any merger, acquisition, reorganization, sale of assets or bankruptcy or insolvency event, then we may sell, transfer or share some or all of our assets, including your personal information. In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.


Access, Change or Delete your Information or your BOATIFY Account

You may review, update, correct or delete the personal information in your BOATIFY account. If you would like to correct your information or cancel your BOATIFY account entirely, you can do so by logging in to your BOATIFY account. Please also note that any reviews, forum postings and similar materials posted by you may continue to be publicly available on the platform in association with your first name, even after your BOATIFY account is cancelled.


Securing your Personal Information

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your personal information against unauthorized access, destruction or alteration. However, no method of transmission over the Internet, and no method of storing electronic information, can be 100% secure. So, we cannot guarantee the security of your transmissions to us and of your personal information that we store.


Privacy when access Third-Party Websites and Resources

The platform will contain links to other websites not owned or controlled by BOATIFY. BOATIFY does not have any control over third-party websites. These other websites may place their own cookies, web beacons or other files on your device, or collect and solicit personal information from you. They will have their own rules about the collection, use and disclosure of personal information. We encourage you to read the terms of use and privacy policies of the other websites that you visit.

Some portions of the platform implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to Google’s terms of use (located at and Google’s privacy policy (located, as may be amended by Google from time to time



Changes to this Privacy Policy

We may change how we collect and then use personal information at any time and without prior notice, at our sole discretion. We may change this privacy policy at any time. If we make material changes to the privacy policy, we will notify you either by posting the changed privacy policy on the Platform or by sending an email to you. We will also update the “Last Updated” date at the top of this privacy policy. If we let you know of changes through an email communication, then the date on which we send the email will be deemed to be the date of your receipt of that email.

It’s important that you review the changed privacy policy. If you do not wish to agree to the changed privacy policy, then we will not be able to continue providing the platform and services to you, and your only option will be to stop accessing the platform and services and deactivate your BOATIFY account. You can find out more about how to deactivate your BOATIFY account at